Tesonway Privacy Policy
Last Updated: [2025/1/1]
1. Information We Collect
Directly Provided:
Order details (name, shipping address, email, phone)
Payment information processed via PCI-compliant gateways (card details not stored)
Customer service communications
Automatically Collected:
Device data (IP address, browser type) via cookies
Website usage patterns (pages viewed, cart activity)
Humidor care preference settings (if registered account)
2. Legal Basis & Use of Data
We process information to:
Fulfill purchase contracts (Article 6(1)(b) GDPR)
Send transactional emails (order confirmations/shipping updates)
Improve products via anonymized usage analytics (Article 6(1)(f))
Comply with tobacco accessory regulations
3. Data Sharing
Essential Partners:
Shipping carriers (UPS/FedEx) for delivery coordination
Payment processors (Stripe/PayPal) for transaction completion
Age verification services where required
No Sale of personal data to third-party marketers.
4. International Transfers
Data stored in US/EU AWS servers with SCCs safeguards.
5. Your Rights
Request to:
Access collected data 📋
Rectify inaccuracies ✏️
Delete non-essential information 🗑️
Restrict processing ⏸️
Submit requests to: service@tesonway.com (Response within 24 hours)
6. Security Measures
AES-256 encryption for stored data
Annual penetration testing
Staff privacy training certifications
7. Retention Period
Order records: 1 years (tax compliance)
Inactive accounts: Deleted after 1 years
8. Policy Updates
Material changes notified via email 30 days prior.
Cookie Statement
Essential cookies enable checkout functionality. Manage preferences via browser settings.
Contact
Data Protection Officer:
service@tesonway.com