Contact us
Need help?
If you need support, click here to go directly to our support page, where you can find common services and helpful tips. If you need to contact us directly, you can reach us through the options below.
Contact options
1. Contact Us by Phone:
Phone: +86 181 2989 9039
Available Hours:
Monday to Friday: 9:00 AM – 6:00 PM (China Time)
Weekend: 10:00 AM – 2:00 PM (China Time)
2. Contact Us via Website Messaging:
Our customer service is available 24/7. Feel free to reach out to us anytime.
3. Contact Us via Email:
VIP Support (Priority Handling):
vip@tesonway.com
General Support:
support@tesonway.com